Support

My photo was rejected.Tell us the country and photo type, and what the authority said. Requirements change; we correct specifications and ship the fix in an app update.

"Not enough space at the sides."The crop needs room around your head. Step back from the camera or use the in-app camera and fit your head inside the oval.

Background has leftovers / hair got cut.Tap "Fix the edges" on the result screen and paint the area back in or out.

Where do I upload the file?Each photo type shows a "How to use it" note on the result screen with the site or office that takes it.

Restore a purchase.Open any locked action and tap "Restore purchases". Purchases are tied to your App Store / Google account.